Careers

Job Description: The Membership and Sales Specialist will be responsible for day-to-day tasks associated with generating leads, sales management, and providing exceptional customer service.

Primary Responsibilities:

• Proactively identify prospective Chamber members and execute a targeted monthly sales plan.
• Develop and maintain a prioritized list of membership prospects, with a focus on
  converting leads to new members.
• Attain a comprehensive understanding of all Chamber membership tiers and the
  corresponding benefits to effectively communicate value to businesses.
• Consistently meet or exceed established goals for new membership sales and member retention.
• Collaborate with the President & CEO to define and track key performance metrics,
  including sales, member outreach, and engagement activity.
• Support the design and implementation of member surveys and other research initiatives to assess satisfaction and identify areas for improvement.
• Stay well-informed and actively engaged with Chamber objectives, initiatives, services, events, and member offerings.
• Represent the Chamber at meetings, networking events, and community functions to strengthen relationships and increase visibility.
• Partner with the President & CEO and finance team to enhance retention strategies and monitor membership engagement.
• Build and nurture strong relationships with Chamber members, partners, and volunteers.
• Assist with collections of overdue memberships and manage cancellation requests.
• Optimize the use of the membership database, ensuring data accuracy and efficient member tracking.
• Lead and oversee the Chamber Ambassador Program, providing guidance and support to ambassadors.
• Serve as a professional and positive representative of the Chamber at all times.
• Perform additional duties as assigned to support Chamber operations and growth.

Skill Requirements and Qualifications:

• College-level education preferred (preferably a degree in business, management,
  communications or a related field);
• Three to five years’ experience in sales,
• Sales management or related field;
• Excellent oral and written communication skills;
• Strong customer orientation; general computer skills;
• Must be organized, can work independently as well as in a team setting;
• Must be willing to undergo a background check.
• Bilingual preferred due to service area
• Initiative-taking with B2B sales experience
• Strong sales and prioritizing focus
• Excellent follow-up skills
• Excellent networking skills
• Ability to set and meet goals

Benefits:

• 401(k) matching
• Health insurance
• Dental insurance
• Life Insurance